At KCI Technologies, Inc. (“KCI”), we take the issue of your privacy seriously and are committed to the careful handling of information relating to you in identified or identifiable form (“Personal Data”). This Privacy Policy is intended to describe how KCI (“we,” “us,” or “our”) might collect, use, disclose, and otherwise manage Personal Data from users of the KCI website (“Site”).
By using the Site, you agree to the collection and use of Personal Data in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.
Applicability
This Privacy Policy applies to the Site only. This Privacy Policy does not apply to any third-party application or software that integrates with the Site, or any other third-party products, Site or businesses, including, but not limited to, iCIMS, who will provide their services under their own terms of service and privacy policy.
Types of Personal Data Collected
We do not require users to submit Personal Data through interactive features on the Site such as contact forms, search fields and other input mechanisms that allow users to voluntarily submit information.
Users are strongly discouraged from entering Personal Data, including, but not limited to, sensitive personal data, or confidential information (such as social security, health information, financial information, or any information legally protected by law) into free-text fields unless explicitly requested and clearly necessary for the intended purpose.
By using these features, you acknowledge and agree that any information you choose to submit is provided voluntarily and at your discretion. You are solely responsible for the content of the information you enter, including whether it contains Personal Data or information about third parties. KCI is not responsible for Personal Data that users knowingly and voluntarily disclose through these features, and such submissions are made at the user’s own risk. KCI does not use Personal Data that may be voluntarily submitted by users.
Personal Data can, alone or associated with other information, be used to identify an individual, for instance by reference of a name, an email address, and Internet Protocol (“IP”) address, or others. The types of Personal Data that may be collected by KCI through the Site include:
- Information you provide directly. We collect information that is directly provided while using the Site, such as:
- Direct identifiers. Information voluntarily provided while filling out the contact form or subscribing to our mailing list on the Site, including first and last name, email address, company, phone number, city and state.
- Information we collect from third parties. We may collect information from third parties, for example, if you choose to access the Site through a third-party integrated service like Google.
- Information we automatically collect from usage. We may collect information that is automatically collected by interacting with the Site, such as:
- Online identifiers. Digital identifiers used to recognize a device or user online, such as your device’s IP address, browser type, browser version, pages visited, the time/date of your visit, unique device identifiers, cookie identifiers, and other diagnostic data (“Usage Data”).
- Internet activity. Browsing history, search history, and information regarding your interaction with the Site.
- Geolocation data. Information that indicates your location, such as region or country inferred from an IP address.
We also collect Personal Data via Google Analytics and other third-party analytics providers (“Analytics Providers”). Analytics Providers use cookies in order to collect demographic and interest-level information and usage information from users that visit the Site, including information about the pages where users enter and exit the Site and what pages users view on the Site, time spent, browser, operating system, and IP address. Analytics Providers use the information they collect from the Site and other websites to share with us and other website operators’ information about users including age range, gender, geographic regions, general interests, and details about devices used to visit the Site and other websites.
For more information regarding Google’s use of cookies, collection and use of information, see their privacy policy here: https://policies.google.com/privacy?hl=en. The Google Analytics Opt-Out Browser Add-On is available at: https://tools.google.com/dlpage/gaoptout.
Use of Personal Data
We collect your Personal Data for the purposes of analyzing and using it in the provision, use, and performance of various aspects of the Site, including to:
- Provide and maintain the Site;
- Review and process your job applications;
- Process your inquiries on our contact us page;
- Perform a contract and the development, compliance and undertaking of any contract you may have with us;
- Personalize your experience on the Site;
- Manage your requests;
- Communicate with you, including responding to inquiries;
- Screen for and investigate potential risks and fraud in our systems;
- Optimize our Site;
- Perform functions as otherwise described at the time of collection;
- Comply with legal requirements or obligations; and
- Establish, exercise, or defend a legal claim.
The legal basis for processing your Personal Data is determined in accordance with applicable data protection laws. Depending on the specific purpose of processing, we rely on one or more of the following legal grounds: performance of a contract, compliance with legal obligations, legitimate interests, or consent.
Disclosure of Personal Data
We do not sell or share your Personal Data with any third party for any purpose, including for monetary or other valuable consideration, as defined under applicable privacy laws.
Retention of Your Personal Data
We retain your personal information for as long as we have a business relationship with you. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Site to you.
- Information from your subscription to our Site and newsletter lists shall be kept until you retract the consent you provide to send these to you. We may contact you on a regular basis to seek the renewal of your approval for us to keep such information.
- Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your communications for a certain period of time before we can delete them).
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
We may retain your account information and order information for our records for up to ten years after your last interaction with us. We reserve the right to retain anonymized and aggregate information indefinitely.
Rights of User
As a user of the Site, you have the following rights regarding our collection of your Personal Data:
- Right to request disclosure of the categories and specific pieces of Personal Data we have collected about you, the sources of that information, and the purposes for collection, sale, or sharing.
- Right to request deletion of your Personal Data, subject to certain exceptions.
- Right to request correction of inaccurate Personal Data.
- Right to limit the use or disclosure of Personal Data to what is necessary to provide the Site.
- Right to exercise your privacy rights without discrimination.
You may contact us to make a request about your Personal Data using the contact information set out below. Any disclosure of Personal Data in response to such a request will be done only after confirming the identity of the requesting party.
Security Safeguards
We use generally accepted technical and organizational measures to protect the Personal Data that we collect and process against accidental or intentional manipulation, loss, destruction, or other unauthorized access or disclosure. However, no method of transmission of information over wireless and wired networks is inherently secure, and we do not warrant the security of User Datasets or Personal Data or that private communications will always remain private when using the Site.
We also have procedures in place to manage any suspected data security breach. We will notify you and any applicable regulator of a data security breach where we are legally required to do so.
Transfer of Your Personal Data
Personal Data that you provide to us or that we collect as a result of your use of the Site will be stored and processed in the United States. For customers located in the United States, your data may be transferred outside your state where the data protection laws may differ than those from your jurisdiction.
For customers residing outside of the United States, your data will be transferred outside your country or other governmental jurisdiction where the data protection laws may differ than those of your country or jurisdiction.
By using the Site, you consent to this transfer of such information. We will take steps reasonably necessary to treat your Personal Data securely in accordance with this Privacy Policy. No transfer of your Personal Data will take place unless there are industry standard security controls.
In the event that we sell or transfer ownership of the Site, you own all right, title, and interest in your Personal Data. However, we may sell or transfer any proprietary information or analytic insights derived therefrom.
Disclosure of Personal Information
Under certain circumstances, we may disclose Personal Data if we have a good-faith belief that the access, use, preservation, or disclosure of that Personal Data is reasonably necessary to:
- Comply with a legal obligation or enforceable government request.
- Protect and defend our rights or property.
- Enforce any applicable policy or agreement.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect the personal safety of users of the Site or the public.
- Protect against legal liability.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings or by using our cookie management tool in our Cookie Settings found in the Site footer.
Age Limitations
The Site is not directed at individuals under the age of 16 or such other age designated by applicable law (“minors”). We do not knowingly collect or ask for Personal Data from minors. If you learn that a minor has provided us with Personal Data, please contact us and we will take steps to delete that information.
Changes to the Privacy Policy
The policies outlined above may be subject to change in the future without prior notice to reflect changes in our Personal Data practices. Any revised Privacy Policy will be posted on KCI.com. To the extent that the Privacy Policy changes in a material way, we will generally treat your Personal Data in accordance with the policy (or the applicable terms of a license or legal agreement with you) in place at the time your Personal Data was collected, or as you otherwise consent. The Privacy Policy includes a “last updated” date, which refers to the date that the current version was last substantively modified.
Contacting Us
If you have any questions or comments on this Privacy Policy or the way we treat your Personal Data, or if you would like to make a request to access, update or correct Personal Data we may have about you, please contact us at [email protected] or by post at:
KCI Technologies
936 Ridgebrook Road
Sparks, MD 21152
United States
Attention: Corporate Communications
Last Updated: April 2026
